Help with Publicity Photos
(Click here for a PRINTER-FRIENDLY version of the following instructions.)
If you are having trouble downloading the full-size (high-resolution) publicity photo files, one of the following methods may work for you:
METHOD A:
1. Move your mouse cursor over one of the press kit photo links. If you are using Windows, right-click on the link (click the button on the top right of your mouse). If you are using a Mac, control-click on the link (hold down the control button, while clicking the mouse button).
2. A pop-up menu should appear. Choose "save target as" or "save link as" (the exact wording depends on the browser you're using).
3. The file may begin to download immediately to a default location on your computer. If your browser asks you where to save the file, once you have chosen a name and location, the large image file should begin to download.
METHOD B:
1. Move your mouse cursor over one of the links above, and click on it like you would with a normal link.
A large version of the image should begin to fill the browser window. At first, it may not look like a high-resolution photo:
- The image may look very jagged at first. As more and more details of the image are loaded, it will start to look much clearer and sharper. Because these are large files, it may take a while before all of the details are loaded (especially over a slow internet connection). Please be patient.
- You may see only part of the photo at first. The image should gradually become more and more complete, as the file continues to load. Because these are large files, it may take a while for the entire file to be loaded (especially over a slow internet connection). Please be patient.
- Many browsers display a reduced-size image, in order to show the entire picture at once. (The full-size, high-resolution image will be much too large to fit on your screen, at 100%.) This reduction by your browser is just for display purposes, and will not affect the size or quality of the image file that you will eventually save to your computer.
2. Once your browser has finished loading the file, move your mouse cursor anywhere over the image. If you are using Windows, right-click on the link (click the button on the top right of your mouse). If you are using a Mac, control-click on the link (hold down the control button, while clicking the mouse button).
3. A pop-up menu should appear. Choose "save image as" (or something similar -- the exact wording depends on the browser you're using).
4. Your browser will ask you where to save the file. Once you have chosen a name and location, the image file should be available on your computer.
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